Orders & Payment 

  • All prices are quoted ex vat, delivery and branding unless otherwise specified.
  • Goods will only be delivered on receipt of final payment unless special arrangements are made in advance.
  • Terms of payment are via EFT or credit card.
  • We have secure credit card payment facilities via sagepay   , a division of SAGE PASTEL
  • Stock can only be confirmed once an official order has been received and checked.
  • Discounts may be considered based on quantity and value of orders.
  • We source products from various suppliers, therefore you may be subject to more then one delivery or set up fee when ordering more than one product. This will be however specified on your quotation.

Artwork & Branding 

  • Artwork to be provided in a vector format. We can have it re-drawn in the correct format at a cost of R250 ex vat. 
  • Branding will only commence after approval of artwork and payment has been received. 
  • Artwork to be checked thoroughly as branded goods can not be returned. 
  • You must have the rights to reproduce the images you send to us for branding, we will not be held liable for copy write infringements.
  • All suppliers charge set up costs when branding, regardless of whether you have previously ordered the product. This is charged to set up their machines for each individual job to print in the correct colours, correct position, labour, and unpacking and re-packing the items.

Delivery Times

  • Branded goods are on an average of 10-14 days lead time depending on the supplier, quantity, type of branding and time of year. 
  • Unbranded goods are on an average of 5-7 days lead time depending on the supplier, quantity, and time of year.

 

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